Contact Us

For product questions, order updates or return requests, email info@urstfathonq.com. Include your order number if you have one. For setup questions, tell us which printer you purchased, the device and operating system you use, and whether you are connecting by USB, Bluetooth or Wi-Fi.

Store name: Urstfathonq
Company: URSTFATHONQ INC
Website: https://urstfathonq.com
Email: info@urstfathonq.com
Phone: 【--】
Business address: 3343 FLEETWOOD DR, JACKSON, MS 39212, United States

Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays

You may email us at any time. Messages received outside customer service hours are reviewed during the next business day. 

To request an order change or cancellation, email within 24 hours of ordering. To request a return, email within 30 calendar days of delivery. Please report damage, quality problems or an incorrect item within 3 calendar days of delivery so we can help promptly.

Please contact us before mailing a return. Do not include passwords, full payment-card details or unredacted customer shipping labels in your message.