Privacy policy
Who we are
URSTFATHONQ INC, trading as Urstfathonq, operates urstfathonq.com. This policy explains how personal information is handled when you visit our store, place an order or contact us.
Information we collect
When you order or contact us, we collect the information you provide, such as your name, email address, telephone number, billing and shipping addresses, order details and messages. If you send photos or files to help resolve a product issue, we use them for that request. Please cover recipient addresses, barcodes and other personal information on sample labels before sending them to us.
Payment providers process payment credentials. The store receives transaction information needed to confirm and manage your payment, such as payment status and limited payment-method details. Do not send full card numbers or security codes by email.
When you browse the store, Shopify and related technology can collect device and browser information, IP address, pages viewed, interactions and cookie identifiers. Information may also reach us from payment providers, delivery carriers and service providers handling your order or support request.
How we use information
We use personal information to process payments, fulfill orders, send order and delivery updates, manage returns, answer questions, prevent fraud, keep the website working and meet tax and recordkeeping obligations. If you subscribe to marketing, we use your contact details for those communications and provide an unsubscribe option. Order and service messages may continue after you unsubscribe from marketing.
Who receives information
We share information needed for the relevant service with Shopify, payment providers, delivery carriers and providers supporting store operations and customer service. We may disclose information when required by law, to protect customers and the business, or in connection with a business transfer subject to appropriate protections.
Shopify hosts our store and processes information about visits and purchases. Where Shopify enhanced services are enabled, Shopify may combine information from interactions with our store, other merchants and Shopify to provide those services. Shopify and other service providers may process information outside your state or the United States.
Shopify's Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
Shopify's privacy portal: https://privacy.shopify.com/en
Cookies, analytics and advertising
Cookies and similar technologies help operate the cart, checkout, security and site preferences. Where analytics or advertising tools are enabled, they may also measure site use or advertising performance. Certain advertising-related disclosures can be considered a sale, sharing or targeted advertising under state privacy laws, even when no money is exchanged for the information.
You can adjust browser cookie settings and use the privacy or cookie controls available on the site. Blocking essential cookies may affect checkout. You may also email info@urstfathonq.com to request an opt-out of uses subject to applicable privacy rights. Where required by applicable law, we honor recognized browser opt-out signals, including Global Privacy Control. An email marketing unsubscribe request does not by itself change browser cookie settings.
Your privacy rights
Depending on your location and the laws that apply, you may have rights to access, correct, delete or obtain a copy of your personal information; opt out of sale, sharing or targeted advertising; limit certain uses of sensitive information; or appeal a decision about a privacy request. We do not penalize you for exercising applicable privacy rights.
Send requests or appeals to info@urstfathonq.com with the subject "Privacy Request" or "Privacy Appeal." We may need to verify your identity before fulfilling certain requests. An authorized agent may act for you where allowed by law, subject to verification of their authority. We respond within the time required by applicable law and explain if a request cannot be fulfilled.
Retention and security
We retain information for as long as reasonably needed to provide services, maintain required transaction records, resolve disputes and meet legal obligations. Retention depends on the type of information and purpose. We use reasonable safeguards, but no online service can guarantee absolute security.
Children and external services
Our store is intended for adults making purchases, not children under 13. If you believe a child has provided personal information, contact us so we can review and address it. Separate printer apps, shipping platforms and external websites have their own privacy practices; this policy covers our store's handling of information.
contact
URSTFATHONQ INC
Email: info@urstfathonq.com
Phone: 【--】
Address: 3343 FLEETWOOD DR, JACKSON, MS 39212, United States
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays